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What should I do if I, or any of my household, have any COVID-19 symptoms?

If you have any COVID-19 symptoms (a high temperature, losing your normal sense of taste or smell, or a new / persistent cough), you should self-isolate at home. Do not go to work. You should not go to a GP surgery, pharmacy or hospital.

If anyone in your household has COVID-19 symptoms, you must all stay at home for at least 14 days.

Tell VGC

Inform your VGC line manager immediately if you become sick or you begin a period of self-isolation.

If you are at work, contact your line manager from a position of safety. They will inform the project. Go home as soon as you can, staying well away from anyone else.

You should also email our HR department on hr@vgcgroup.co.uk to log this with Alice Dupree. She can arrange for a coronavirus test, or you can use the NHS website to ask for a coronavirus test.

  • If the test is negative, you can go back to normal. Let VGC know before you go back to work.
  • If the test is positive, the NHS will give you instructions. Everyone in your household will need to self-isolate for 14 days.

hand washing with soap and waterWhat should I do if I have been in contact with someone who has COVID-19 symptoms?

If you live with someone else who has symptoms, you should keep away from each other as much as possible. You should also all stay at home until you have the results of their test. Remember to tell VGC.

If the test is positive, or if the NHS test and trace service contacts you to say you have been in contact with someone who has coronavirus, you will need to self-isolate for 14 days from when you were last in contact with an infected person. That is because it can take 14 days for symptoms to appear.

If you do not get symptoms after 14 days, you can go back to normal. Remember to wash your hands carefully and regularly to avoid getting the virus.

NHS test and trace

The NHS will contact you by email, text or phone. Text messages will come from the NHS. Calls will come from 0300 0135000.

You’ll be asked to sign in to the NHS Test and Trace contact tracing website at https://contact-tracing.phe.gov.uk.

You should always be careful of clicking on links in a website. It is safer to find the website through a separate browser search. Make sure it ends in .gov.uk

The NHS will never ask you for bank details or for passwords over the phone.

When should I contact NHS 111?

Use the NHS 111 online service if you:

  • cannot cope with your symptoms at home
  • your condition gets worse
  • or your symptoms do not get better after 7 days.

If you are given any advice from NHS 111 that is relevant to your co-workers please email this to us at hr@vgcgroup.co.uk

Do not call NHS 111 unless you cannot get help from NHS 111 online.

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Statutory sick pay

Am I entitled to any pay if I have to self-isolate?

All staff on a PAYE contract with VGC are entitled to SSP in line with the current government guidelines. Payment can start from day 1 of the absence period.

You will be entitled to SSP if you are self-isolating because you have been advised by

  • NHS 111
  • official COVID-19 guidelines
  • a medical professional
  • your employer.

You will be paid SSP from day one of your notification. The SSP payment is £94.25 per week (five days) to the end of March. It will go up to £95.85 per week from April 2020.

If you are on a CIJC WRA contract of employment you may qualify for Industry Sick Pay (ISP). The existing qualifying conditions for ISP apply.

If you work through an independent contractor such as JMK or In Sync you should contact them to discuss their policies.

If you are not eligible for sick pay, and you are not working because of government advice, you can apply for Universal Credit.

How do I claim SSP for COVID-19 related absence?

You must report absence from work in the normal way through your VGC line manager. Please email hr@vgcgroup.co.uk to log this.

To claim SSP, you must complete a self-certification (SC2) or alternatively the new NHS form for an isolation note and forward it to hr@vgcgroup.co.uk . This certificate is valid for the first seven days of absence.

SSP payments can only be processed after HR has received your completed self-certification form. SSP payments will be made into your bank account the week after receipt of the form.

If you are still unwell after seven days, you must self-isolate for a further seven days (14 in total). You must send VGC the isolation certificate from the NHS 111 website for the second period of seven days of self-isolation.

Please remember to keep in regular contact with your VGC line manager or HR department, and send updates on any relevant advice.

We are monitoring all the official guidance and following the statutory processes. We will update this process when necessary.

Page updated 11 June 2020

Two comments on “COVID-19 absence reporting and sick pay (SSP)”

  1. ruban masih

    i thank all vgc team and hr department who providing really useful and fully updated information to all their employee i really appreciate their helpful intension to their employees thanx

  2. Zena Wigram

    Thank you, Ruban, that’s really nice of you to say so!

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