Customer Service Coordinator
We’re looking for a proactive and organised Customer Service Coordinator to deliver exceptional aftersales support and manage defect resolution post-handover.
In this fast-paced role, you’ll be the key point of contact for customers – logging defects, coordinating maintenance operatives and contractors, scheduling appointments, and ensuring issues are resolved quickly and efficiently. You’ll manage CRM updates, organise diaries, support DLP inspections, and help secure MGD certificates and retentions.
What we’re looking for:
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Confident using Microsoft Office and CRM systems
Ability to manage multiple tasks and priorities
Construction industry knowledge (desirable)
If you thrive in a customer-focused environment and take pride in delivering quality service, we’d love to hear from you.
