VGC Academy training course

Our board of directors has taken part in the VGC Academy intermediate programme, which is part-funded by the CITB.

The course builds on the foundation modules completed previously. While these were run at Cardinal House (see photo), the intermediate training on 28 October took place online.

Praising the course, non-executive director Bob Webb said: “The three hours went very quickly. Even though it was online, we were all engaged and interested, and everyone participated and contributed.”

The VGC Academy intermediate programme supports and develops specific competencies from the VGC behavioural competency framework. These include client focus, teamwork, achieving through commitment, diplomatic sensitivity, innovation and adaptability, advocacy and development focus.

VGC values competencies and behaviours
The training focuses on further developing the behavioural competencies linked to VGC’s core values.

Module 1: Personal effectiveness part 2

  • Emotional intelligence part 2 (building on foundation modules)
  • Diplomatic sensitivity
  • Decision making
  • Responding to challenge and change part 2
  • Giving and receiving feedback part 2
  • Personal development
  • Effective self-reflection
VGC directors on online training
VGC directors attended online training on 28 October

Module 2: Delighting clients and driving action

  • What is it to ‘go beyond’?
  • Anticipating client needs
  • How to ensure client satisfaction
  • Internal vs external customers and clients
  • Taking responsibility and control
  • Continuous improvement
  • Using initiative
  • Collaboration in team working
  • Managing up
  • What is ‘professional’ behaviour?

VGC Academy logoThe intermediate modules, like the foundation level courses, are delivered by our training partner Christine Collins of Onion People Development.

CITB funding

Earlier this month we revealed our success in our application to the CITB leadership and management development fund. The fund enables construction companies to invest in developing the leadership, management or supervisory skills of their staff. The funding is helping us to move forward with the VGC Academy courses which were paused because of coronavirus. Read more in our news release (12 October).

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