The VGC Group is committed to the delivering our services to the highest standards and with full accountability for our actions. We recognise that incidents of fraud, mismanagement and wrongdoing, whilst unlikely, may occur so we have put control measures in place to prevent this in line with the Public Interest Disclosure Act 1998.

This whistleblowing policy has been developed to demonstrate our commitment to working fairly, safely, and ethically and in accordance with our legal obligations and applies to all employees, officers, agency workers, contractors and suppliers of the company. Any incidents of malpractice are taking seriously and will be dealt with immediately should they arise.

What can be raised?

Our people are encouraged to raise any concerns or protected disclosures that they may have about the way our business is conducted at the earliest possible opportunity. This relates to action that has already occurred or is likely to occur. Examples of concerns or protected disclosures could include:

  • a criminal offence
  • breaches in any legal duty
  • miscarriage of justice
  • unsafe actions or working conditions
  • damage to the environment
  • suspicions of fraud and wrongdoing
  • a bullying culture
  • concerns with regards to slavery/forced labour
  • concealment of any type of wrongdoing

This is not an exhaustive list and this whistleblowing policy can be used in any instance where a concern is being raised.

How do I raise an issue?

Stage 1 – In the first instance your concerns should be raised with your VGC line manager, or if it is out of hours you can report the matter to the VGC control centre on 07843 058460 between 2100 – 0600. The matter will be elevated to the Human Resources manager for investigation. If you do not feel comfortable about raising the matter directly with your VGC line manager / control centre please email or use our confidential online reporting form at We will endeavour to address the matter within 28 days.

Stage 2 – If on conclusion of the stage 1 investigation, you are not satisfied with the outcome, you should elevate the matter to the group services director who will conduct a further investigation. We will endeavour to address the matter within 28 days.

Stage 3 – If after the completion of the stage 2 investigation you are not satisfied with the outcome you should report the matter to the appropriate statutory authority or confidentially to CIRAS on 0800 4 101 101 or text 07507 285 887.

At all stages in the process the company will ensure that adequate resources are available to investigate any concerns that are raised.

Anyone raising a legitimate concern / protected disclosure will not suffer any harassment, victimisation or disciplinary action in accordance with this policy. Furthermore, the company will as far as reasonably practicable protect the identity of the individual raising the concern.

Laurence McKidd, managing director
June 2018

Download a printable pdf copy of our whistleblowing policy.